Features

Every tool your practice needs, already built in.

From the moment a patient books to the day a claim reconciles, every step is powered by MediEazy. No add-ons. No integrations to maintain. No third-party subscriptions stacking up. Here's everything your practice gets.

MediEazy dashboard on multiple devices
Patient-facing

Online Appointment Booking

Patients book appointments themselves, in under a minute, on any device — no phone tag, no missed calls, no double-bookings.

  • Web portal & iOS / Android mobile app
  • Live availability shown across doctors and branches
  • Configurable session types and slot durations
  • Optional medical aid capture during booking
  • Holiday & doctor-leave dates auto-blocked
Patient booking an appointment online
Doctor-facing

Doctor Calendar & Scheduling

A complete scheduling workspace for every doctor — flexible views, colour-coded statuses, and bulk actions when life happens.

  • Month, Week, Day & Agenda views
  • Colour-coded by status: booked, confirmed, checked-in, completed
  • Live daily summary counters at a glance
  • Bulk reschedule when a doctor takes leave
  • Holiday management built in
Doctor managing schedule on calendar
AI-Powered

AI Prescription Engine

Two intelligent modes that turn the consultation conversation into a complete, safety-checked prescription — in seconds.

AI Audio Mode

Record the consultation. AI transcribes and extracts symptoms, allergies, diagnoses, and medications — auto-populating the prescription.

Written AI-Matched Mode

Doctor types as usual. AI cross-checks each entry against the patient's allergy profile and flags potential drug interactions instantly.

AI transcribing a doctor-patient consultation
SA-specific

Real-Time Medical Aid Claims

Native API integration with Medikredit and Medprax — the SA clearing networks that route to every major medical aid scheme — plus the safety nets to handle rejections cleanly.

  • Native API integration with Medikredit & Medprax — no portal-switching
  • Reaches Discovery, Bonitas, Momentum and every major SA medical aid scheme
  • 5-screen wizard: medical aid capture → prescription → tariff codes → submission → response
  • FAMCHECK pulls verified member & dependant data to prevent rejections
  • Real-time scheme response in seconds, not days
  • Full claims register: processed, rejected, reversed, pending
  • Intelligent reversal workflow with Golden Rule evaluation
Real-time medical aid claim submission
Finance

Automated ERA Reconciliation

Upload Electronic Remittance Advice files from medical aid schemes and let MediEazy do the matching — with audit-ready trails.

  • Upload ERA files from any participating SA medical scheme
  • Auto-match every payment to its originating claim
  • Variances flagged automatically for review
  • Audit-ready reconciliation reports, downloadable any time
ERA payments matched to claims automatically
Communication

Smart Multi-Channel Notifications

Reach patients and staff on the channel they actually use — with full template control for hospital admins.

  • Email + WhatsApp + Push, all out of the box
  • Dynamic templates with smart placeholders
  • Live preview before activation
  • Per-event configuration: booking, approval, reminder, check-in, prescription, claim status
  • Configurable per branch and per appointment type
Multi-channel patient notifications
Insights

Real-Time Finance Dashboard

Stop waiting for month-end. See your practice's financial health, live, with filters that let you drill into any doctor, branch, or date range.

  • Total Revenue, Amount Paid, Due Amount, Total Loss — at a glance
  • Visual analytics: revenue trends, transaction status, payment methods
  • Medical aid coverage breakdown
  • Filterable by doctor, branch, and date range
  • Exportable reports for accountants and audits
Real-time finance and operations dashboard
Patient-facing

Patient Mobile App

A dedicated iOS & Android app that puts your practice in the patient's pocket — so booking, tracking, and communication happen anywhere.

  • Native iOS & Android apps
  • Self-service booking and rebooking
  • Real-time appointment status updates
  • Push notifications for every milestone
  • Access prescriptions and past appointments any time
Patient using the MediEazy mobile app
Also Included

Everything you'd otherwise pay extra for

These aren't add-ons or upsells — they're part of every MediEazy subscription.

Document Management

X-rays, lab reports, referrals, consent forms — linked to each appointment.

Multi-Branch Support

One platform, unlimited branches, role-based access across the group.

WhatsApp Approvals

Doctors approve, reject, or reschedule appointments straight from WhatsApp.

POPIA-Aligned Security

Data hosted in secure infrastructure with automated backups.

Holiday & Leave Calendar

Block doctor leave and public holidays at the schedule level.

Bulk Reschedule

Move every affected patient with one click and notify them automatically.

Invoice & Receipts

Auto-generated, branded invoices and patient receipts.

SA-Hours Support

Local team in your time zone to help when it matters.

Walk through every feature live

Book a personalised demo and we'll show you exactly the features your practice will use most — with your actual workflow in mind.

Request a Demo